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Shipping Policy

 

Thank you for visiting and shopping at www.enflor.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes

Please note that we do not ship to PO Boxes. Please provide a valid home or office address.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

www.enflor.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim if you have opted for insurance.

Please save all packaging materials and damaged goods before filing a claim.

Customs, Duties and Taxes

www.enflor.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Domestic Shipping Policy

Shipping & handling rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method Estimated delivery time Shipment cost
Regular Mail 3-5 business days $9.50
Express Mail 2 business days $13.50

The shipping cost above is for one bottle only; for each additional bottle there will a combined shipping rate at $3.50 per extra bottle.

For orders over $120.00 we provide free shipping across Australia wide

Delivery delays can occasionally occur.

International Shipping Policy

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping charges via Air Economy (AUD):

 

Destination Estimated delivery time Shipment cost
United States (US) 6 business days $20
Canada 11 business days $20
United Kingdom (UK) 8 business days $23
China 13 business days $16.50
Hong Kong 9 business days $18
Germany 8 business days $24
Singapore 8 business days $16.50
Switzerland 8 business days $25
Sweden 9 business days $25
New Zealand 7 business days $12
Taiwan 11 business days $18
Vietnam 10+ business days $18
All other countries Varies $25.00

 

Shipping charges via Express Mail (AUD):

 

Destination Estimated delivery time Shipment cost
United States (US) 4 business days $44
Canada 4 business days $44
United Kingdom (UK) 4 business days $46
China 4 business days $41
Hong Kong 2 business days $42
Germany 4 business days $49
Singapore 2 business days $41.50
Switzerland 4 business days $49
Sweden 4 business days $50
New Zealand 3 business days $30
Taiwan 4 business days $43
Vietnam 4 business days $43
All other countries Varies $50

The shipping cost above is for one bottle only; for each additional bottle there will a combined shipping rate at $3.00 per extra bottle.

Freight will be capped for orders over $180 for Air Economy and $135 for Express.